Next Generation VoIP, that doesn't limit your business

Most VoIP services don't allow complete flexibility.  They're limiting and always making you pay for every little thing. Why not have intuitive VoIP softphone and smartphone apps, where users have instant access to communication tools such as presence, instant messaging, web conferencing, fax & voicemail to email and more.

Your employees don't have give out their mobile numbers any longer.  Your phone extension can follow them to any device they want, setting work or holiday hours if desired.

 

A Phone System That Can:

  • Allow your employees access from any device
  • Be completely mobile
  • Offer a Unified Presence
  • Integrate with CRMs and other Platforms

Problems Solved with with our VoIP Solution

Equal Functionality for Remote Workers

Remote users will receive the SAME great functionality and experience as office users.

Lower Costs, Greater Flexibility

Not every users needs a physical phone to have an extension.  They can use a physical phone, an app on their phone, desktop app, or all three!

Sales and Service Improvement

Enable call recording on all calls, just specific lines, or on-demand.  Review them with staff or personally.

A Phone System can be more than just phones on a desk.  Make them work for you.

Use Your Extension From Anywhere

With the 3CX VoIP apps for Android and iOS you can take your extension wherever you go. 3CX delivers the one number concept meaning that you no longer have to give out your personal mobile number. Set your status so your colleagues can see whether or not you are available to take a call.

  • Make and receive calls from your smartphone – at no cost
  • Set your status to available, away and out of office from your smartphone
  • One number concept
  • See the presence of your colleagues from anywhere

Deliver Faxes & Voicemail to Inbox

Inbound faxes are converted to PDF and forwarded to users via e-mail, without requiring any fax server software. Likewise, voicemails are converted to sound files and forwarded via e-mail.

  • Forward voicemails to inbox
  • Listen to voicemails without calling in
  • Faxes are received as PDF files in your email

See Presence of Colleagues

The ability to view the status of other colleagues (“Presence”) is a great time saver, avoiding unnecessary call transfers or voice mail tags, and makes managing and working with remote employees easier than ever. Need some quiet time to finish a project? Customize your status and prevent any annoying disturbances.

  • Eliminate expensive voice mail tags
  • Avoid unnecessary transfers of phone calls that irritate customers
  • Visible from all 3CX Apps: Mac, Windows, iOS & Android and Web

One-click Collaboration

With a WebRTC-based web client and integrated video conferencing, a host of collaboration tools are available at your fingertips for a real-time communication experience like no other. Hold meetings with video / audio conferencing, upload and present powerpoints, and encourage interaction with classroom features such as desktop sharing, interactive whiteboard and polling.

  • WebRTC conferencing through your browser
  • Interact with classroom features at the click of a button
  • Remote control for customer assistance
  • Click to call for Chrome and Firefox

All the Advanced Features you Need

You'll have full access to enterprise PBX and Unified Communications features:

 

  • IVR / Auto Attendant – fully customizable
  • Call Queues, Ring Groups / Contact Center features built in
  • Voice Mail, Fax to inbox, Presence
  • Integrated text messaging / Chat
  • Video / Web conferencing included

Get in touch today!  Let's make your phones work FOR you.