Many times, problems are noticed within the day to day operations of a company.  The employees who have to deal with these issues run into a number of problems.  Usually they try to resolve the problem themselves at first, then they start going outside the box for solutions.  They bring it up to a manager, but it's not a priority, as the issue isn't seen as a big deal.  Then they'll typically just deal with this if they see no light at the end of the tunnel.  This will continue until the issue is band-aided, the employee has long tired of this frustration and left for greener pastures, or the problem begins to gather traction.

At this point, everyone is in agreement the problem needs to be solved and are on the same page.  Complaints about issues are flying at full force and we're listening to everyone and everything people are contributing.  This is our learning phase where we get to know your business, it's employees, the problems you face, and what functionality you need.  We prioritize the functionality based on priority, time-line and budget.  Our goal is put forth a comprehensive assessment of what technology functionality your business needs to succeed.

This where the rubber meets the road and we begin developing or building out the solution.  Many times here, we uncover a lack of standardized process.  We work with your team and it's members to define what the best process will be.  This is important because technology needs a process, and preferably it needs a good one.  The old adage "garbage in, garbage out" fits directly here.  If you have bad process, and we implement it into some software, it's going to be a complete waste of money.  Refining your process to be simple, effective and scalable is the biggest goal.